Thank you for supporting Jelisha Machelle. I want you to feel confident when purchasing products, resources, and services through this website. Please review the policies below before completing your purchase.

Because apparel and merchandise are prepared specifically to fulfill customer orders, returns or exchanges are not accepted for incorrect size selections, change of mind, or buyer preference.

Please carefully review all product information and sizing details before placing your order.

If you receive an item that is damaged, defective, or incorrect due to an error on our part, please contact us as soon as possible after receiving your order. Please include your name, order number, a description of the issue, and photos of the item so the situation can be reviewed, and an appropriate resolution can be provided.

Due to the immediate-access nature of downloadable products and digital resources, digital purchases are non-refundable once access or download has been provided, except where otherwise required by applicable law.

Please review the product description carefully before purchasing.

Your appointment time is reserved specifically for you.

Victory Chats and other 1:1 services may be rescheduled with at least 24 hours' notice.

Cancellations made less than 24 hours before the scheduled appointment and missed appointments are non-refundable.

Completed sessions are also non-refundable.

Any additional cancellation or rescheduling requirements displayed during booking will also apply to your appointment.

Refund and cancellation terms for workshops, events, or other special experiences may vary. Any specific terms will be provided on the applicable registration or purchase page.

If there is an issue with your purchase, please contact us through the contact information provided on this website.

When contacting us about an order, please include your name and order number so we can assist you as quickly as possible.

Thank you for supporting Jelisha Machelle and the work God has entrusted me to build. 💕